/**
 * BPA Help Desk — member frontend styles.
 *
 * Palette + fonts mapped to the BPA website theme (themes/bpa/theme.json +
 * tailwind.config.js brand tokens). Body = Neutraface Text, headings = Josefin
 * Sans — the same families the theme loads on Member Gateway pages.
 * Scoped under .bpa-hd to avoid bleeding into the host theme.
 */

.bpa-hd {
    /* Brand reds */
    --hd-red: #A72B2A;          /* brand-dark-red */
    --hd-red-dark: #931E1E;     /* brand-carmine (hover/darker) */
    --hd-red-vivid: #C8102E;    /* brand-vivid-red (alerts) */
    --hd-red-soft: #EFCECE;     /* brand-light-red */
    /* Brand blues */
    --hd-blue: #00476B;         /* brand-dark-blue */
    --hd-blue-dark: #00263E;    /* brand-midnight-blue (hover/darker) */
    --hd-blue-medium: #005B89;  /* brand-medium-blue */
    --hd-blue-soft: #E8EEF4;    /* brand-blue-gray */
    /* Neutrals */
    --hd-ink: #4A4A4A;          /* brand-black */
    --hd-ink-strong: #262626;   /* brand-black-secondary */
    --hd-muted: #6E7176;
    --hd-line: #D7D2CB;         /* brand-warm-gray */
    --hd-surface: #F6F5F3;      /* brand-white-smoke */
    --hd-surface-2: #EFEDEA;
    --hd-white: #FFFFFF;
    --hd-gold: #C6AA76;         /* brand-warm-beige */
    /* Shape + type */
    --hd-radius: .375rem;
    --hd-radius-sm: .3125rem;
    --hd-shadow: 0 1px 2px rgba(0, 38, 62, .06), 0 8px 24px rgba(0, 38, 62, .07);
    --hd-shadow-hover: 0 4px 10px rgba(0, 38, 62, .12), 0 14px 30px rgba(0, 38, 62, .1);
    --hd-font: "Neutraface Text", "Helvetica Neue", Helvetica, Arial, sans-serif;
    --hd-font-head: "Josefin Sans", "Neutraface Text", "Helvetica Neue", Arial, sans-serif;

    color: var(--hd-ink);
    font-family: var(--hd-font);
    font-size: 16px;
    line-height: 1.55;
    max-width: 1080px;
    margin: 0 auto;
    -webkit-font-smoothing: antialiased;
}

.bpa-hd *,
.bpa-hd *::before,
.bpa-hd *::after {
    box-sizing: border-box;
}

[x-cloak] { display: none !important; }

/* ---------- Typography ---------- */
.bpa-hd-page-title {
    font-family: var(--hd-font-head);
    font-size: 1.9rem;
    line-height: 1.2;
    margin: 0 0 .4rem;
    color: var(--hd-blue);
    font-weight: 700;
}
.bpa-hd-page-sub {
    margin: 0 0 1.5rem;
    color: var(--hd-muted);
}
.bpa-hd-section-title {
    font-family: var(--hd-font-head);
    font-size: 1.15rem;
    color: var(--hd-blue);
    margin: 0 0 .9rem;
    font-weight: 700;
}

/* ---------- Buttons ---------- */
.bpa-hd-btn {
    display: inline-flex;
    align-items: center;
    justify-content: center;
    gap: .4rem;
    padding: .65rem 1.2rem;
    border-radius: var(--hd-radius-sm);
    border: 1px solid transparent;
    font-size: .95rem;
    font-weight: 600;
    line-height: 1.2;
    text-decoration: none;
    cursor: pointer;
    transition: background-color .15s ease, color .15s ease, box-shadow .15s ease, border-color .15s ease;
    font-family: inherit;
}
.bpa-hd-btn:focus-visible {
    outline: 3px solid rgba(167, 43, 42, .35);
    outline-offset: 2px;
}
.bpa-hd-btn[disabled] {
    opacity: .6;
    cursor: not-allowed;
}
.bpa-hd-btn-primary {
    background: var(--hd-red);
    color: var(--hd-white);
}
.bpa-hd-btn-primary:hover { background: var(--hd-red-dark); color: #fff; }
.bpa-hd-btn-ghost {
    background: var(--hd-white);
    color: var(--hd-blue);
    border-color: var(--hd-line);
}
.bpa-hd-btn-ghost:hover { background: var(--hd-surface-2); color: var(--hd-blue); }
.bpa-hd-btn-block {
    display: flex;
    width: 100%;
    margin-bottom: .6rem;
}
.bpa-hd-btn-block:last-child { margin-bottom: 0; }

/* ---------- Login gate ---------- */
.bpa-hd-login-gate {
    display: flex;
    justify-content: center;
    padding: 2.5rem 1rem;
}
.bpa-hd-login-card {
    background: var(--hd-white);
    border: 1px solid var(--hd-line);
    border-radius: var(--hd-radius);
    box-shadow: var(--hd-shadow);
    padding: 2rem;
    max-width: 440px;
    text-align: center;
}
.bpa-hd-login-title { color: var(--hd-blue); margin: 0 0 .6rem; font-size: 1.4rem; }
.bpa-hd-login-text { color: var(--hd-muted); margin: 0 0 1.4rem; }

/* ---------- Notices / states ---------- */
.bpa-hd-notice,
.bpa-hd-error,
.bpa-hd-empty,
.bpa-hd-loading {
    border-radius: var(--hd-radius-sm);
    padding: .85rem 1rem;
    margin: 1rem 0;
}
.bpa-hd-notice { background: var(--hd-surface-2); color: var(--hd-ink); }
.bpa-hd-error { background: #FDECEC; color: var(--hd-red-dark); border: 1px solid var(--hd-red-soft); }
.bpa-hd-empty { background: var(--hd-surface); color: var(--hd-muted); text-align: center; }
.bpa-hd-loading { color: var(--hd-muted); text-align: center; }

/* ---------- Hero + search ---------- */
.bpa-hd-hero {
    background:
        radial-gradient(120% 140% at 90% -20%, rgba(200, 16, 46, .20), transparent 46%),
        linear-gradient(135deg, var(--hd-blue) 0%, var(--hd-blue-dark) 100%);
    color: var(--hd-white);
    border-radius: var(--hd-radius);
    padding: 2.5rem 1.5rem;
    text-align: center;
    margin-bottom: 1.75rem;
}
.bpa-hd-hero-title { font-family: var(--hd-font-head); margin: 0 0 .4rem; font-size: 2rem; color: #fff; }
.bpa-hd-hero-sub { margin: 0 0 1.5rem; opacity: .85; }

.bpa-hd-search {
    position: relative;
    max-width: 620px;
    margin: 0 auto;
}
.bpa-hd-search-form {
    display: flex;
    align-items: center;
    gap: .5rem;
    background: var(--hd-white);
    border-radius: var(--hd-radius-sm);
    padding: .35rem .35rem .35rem .85rem;
    box-shadow: var(--hd-shadow);
}
.bpa-hd-search-icon { color: var(--hd-muted); font-size: 1rem; }
.bpa-hd-search-input {
    flex: 1;
    border: none;
    outline: none;
    font-size: 1rem;
    padding: .55rem .25rem;
    background: transparent;
    color: var(--hd-ink);
    font-family: inherit;
}
.bpa-hd-search-inline {
    flex: 1;
    margin: 0;
}
.bpa-hd-search-inline {
    display: flex;
    align-items: center;
    gap: .5rem;
    background: var(--hd-white);
    border: 1px solid var(--hd-line);
    border-radius: var(--hd-radius-sm);
    padding: 0 .85rem;
}

.bpa-hd-typeahead {
    position: absolute;
    z-index: 30;
    top: calc(100% + 6px);
    left: 0;
    right: 0;
    background: var(--hd-white);
    border: 1px solid var(--hd-line);
    border-radius: var(--hd-radius-sm);
    box-shadow: var(--hd-shadow-hover);
    list-style: none;
    margin: 0;
    padding: .25rem;
    text-align: left;
    max-height: 360px;
    overflow-y: auto;
}
.bpa-hd-typeahead-item a {
    display: block;
    padding: .6rem .7rem;
    border-radius: var(--hd-radius-sm);
    text-decoration: none;
    color: var(--hd-ink);
}
.bpa-hd-typeahead-item a:hover { background: var(--hd-surface-2); }
.bpa-hd-typeahead-title { display: block; font-weight: 600; color: var(--hd-blue); }
.bpa-hd-typeahead-excerpt {
    display: block;
    font-size: .85rem;
    color: var(--hd-muted);
    white-space: nowrap;
    overflow: hidden;
    text-overflow: ellipsis;
}

/* ---------- Layout (help center) ---------- */
.bpa-hd-layout {
    display: grid;
    grid-template-columns: 1fr 300px;
    gap: 1.75rem;
    align-items: start;
}
.bpa-hd-section { margin-bottom: 2rem; }

.bpa-hd-sidebar { display: flex; flex-direction: column; gap: 1.25rem; }
.bpa-hd-panel {
    background: var(--hd-white);
    border: 1px solid var(--hd-line);
    border-radius: var(--hd-radius);
    padding: 1.25rem;
    box-shadow: var(--hd-shadow);
}
.bpa-hd-panel-title { color: var(--hd-blue); font-size: 1.05rem; margin: 0 0 .85rem; }

/* ---------- Article list ---------- */
.bpa-hd-article-list { list-style: none; margin: 0; padding: 0; }
.bpa-hd-article-item { margin-bottom: .6rem; }
.bpa-hd-article-item a {
    display: block;
    background: var(--hd-white);
    border: 1px solid var(--hd-line);
    border-left: 4px solid var(--hd-red);
    border-radius: var(--hd-radius-sm);
    padding: .85rem 1rem;
    text-decoration: none;
    color: var(--hd-ink);
    transition: box-shadow .15s ease, transform .12s ease;
}
.bpa-hd-article-item a:hover { box-shadow: var(--hd-shadow); transform: translateY(-1px); }
.bpa-hd-article-title { display: block; font-weight: 600; color: var(--hd-blue); }
.bpa-hd-article-excerpt {
    display: block;
    font-size: .9rem;
    color: var(--hd-muted);
    margin-top: .2rem;
}

/* ---------- Category grid ---------- */
.bpa-hd-category-grid {
    display: grid;
    grid-template-columns: repeat(auto-fill, minmax(200px, 1fr));
    gap: 1rem;
}
.bpa-hd-category-card {
    display: flex;
    flex-direction: column;
    gap: .25rem;
    background: var(--hd-white);
    border: 1px solid var(--hd-line);
    border-radius: var(--hd-radius);
    padding: 1.1rem;
    text-decoration: none;
    color: var(--hd-ink);
    box-shadow: var(--hd-shadow);
    transition: box-shadow .15s ease, transform .12s ease;
}
.bpa-hd-category-card:hover { box-shadow: var(--hd-shadow-hover); transform: translateY(-2px); }
.bpa-hd-category-name { font-weight: 700; color: var(--hd-blue); }
.bpa-hd-category-count { font-size: .8rem; color: var(--hd-red); font-weight: 600; }
.bpa-hd-category-desc { font-size: .85rem; color: var(--hd-muted); }

/* ---------- Mini tickets (sidebar) ---------- */
.bpa-hd-mini-tickets { list-style: none; margin: 0; padding: 0; }
.bpa-hd-mini-ticket { margin-bottom: .5rem; }
.bpa-hd-mini-ticket a {
    display: block;
    text-decoration: none;
    color: var(--hd-ink);
    padding: .5rem .6rem;
    border-radius: var(--hd-radius-sm);
    border: 1px solid var(--hd-line);
}
.bpa-hd-mini-ticket a:hover { background: var(--hd-surface-2); }
.bpa-hd-mini-ticket-subject { display: block; font-weight: 600; font-size: .9rem; margin-top: .25rem; }
.bpa-hd-mini-ticket-ref { display: block; font-size: .75rem; color: var(--hd-muted); }

/* ---------- KB controls ---------- */
.bpa-hd-kb-header { margin-bottom: 1.5rem; }
.bpa-hd-kb-controls,
.bpa-hd-list-controls {
    display: flex;
    gap: .75rem;
    margin-top: 1rem;
    flex-wrap: wrap;
}
.bpa-hd-list-header {
    display: flex;
    align-items: flex-end;
    justify-content: space-between;
    gap: 1rem;
    flex-wrap: wrap;
    margin-bottom: 1.25rem;
}

.bpa-hd-select,
.bpa-hd-input,
.bpa-hd-textarea {
    width: 100%;
    border: 1px solid var(--hd-line);
    border-radius: var(--hd-radius-sm);
    padding: .6rem .75rem;
    font-size: .95rem;
    font-family: inherit;
    color: var(--hd-ink);
    background: var(--hd-white);
}
.bpa-hd-select { max-width: 240px; }
.bpa-hd-kb-controls .bpa-hd-select { max-width: 220px; }
.bpa-hd-select:focus,
.bpa-hd-input:focus,
.bpa-hd-textarea:focus,
.bpa-hd-search-input:focus {
    outline: none;
    border-color: var(--hd-blue);
    box-shadow: 0 0 0 3px rgba(0, 71, 107, .15);
}
.bpa-hd-textarea { resize: vertical; min-height: 110px; }

/* ---------- Article detail ---------- */
.bpa-hd-back {
    background: none;
    border: none;
    color: var(--hd-blue);
    font-weight: 600;
    cursor: pointer;
    padding: .25rem 0;
    margin-bottom: 1rem;
    font-size: .95rem;
    font-family: inherit;
}
.bpa-hd-back:hover { color: var(--hd-red); }
.bpa-hd-article-detail-title { color: var(--hd-blue); margin: 0 0 .5rem; font-size: 1.7rem; }
.bpa-hd-article-meta { color: var(--hd-muted); font-size: .85rem; margin-bottom: 1.25rem; }
.bpa-hd-article-body {
    background: var(--hd-white);
    border: 1px solid var(--hd-line);
    border-radius: var(--hd-radius);
    padding: 1.5rem;
    box-shadow: var(--hd-shadow);
}
.bpa-hd-article-body img { max-width: 100%; height: auto; }
.bpa-hd-article-body h2,
.bpa-hd-article-body h3 { color: var(--hd-blue); }
.bpa-hd-article-body a { color: var(--hd-red); }

.bpa-hd-feedback {
    margin: 1.5rem 0;
    padding: 1.1rem 1.25rem;
    background: var(--hd-surface);
    border-radius: var(--hd-radius);
    display: flex;
    align-items: center;
    gap: 1rem;
    flex-wrap: wrap;
}
.bpa-hd-feedback-prompt { font-weight: 600; color: var(--hd-blue); }
.bpa-hd-feedback-buttons { display: flex; gap: .5rem; }
.bpa-hd-feedback-thanks { margin: 0; color: var(--hd-red); font-weight: 600; }

.bpa-hd-related { margin-top: 2rem; }

/* ---------- Forms (submit) ---------- */
.bpa-hd-form {
    background: var(--hd-white);
    border: 1px solid var(--hd-line);
    border-radius: var(--hd-radius);
    padding: 1.5rem;
    box-shadow: var(--hd-shadow);
}
.bpa-hd-field { margin-bottom: 1.25rem; }
.bpa-hd-field .bpa-hd-select { max-width: 100%; }
.bpa-hd-label {
    display: block;
    font-weight: 600;
    color: var(--hd-blue);
    margin-bottom: .4rem;
}
.bpa-hd-file { display: block; font-size: .9rem; }
.bpa-hd-form-actions { margin-top: 1.5rem; }
.bpa-hd-upload-status { font-size: .85rem; color: var(--hd-muted); margin: .5rem 0; }

/* ---------- Deflection ---------- */
.bpa-hd-deflect {
    margin-top: .75rem;
    padding: .85rem 1rem;
    background: #FBF5E6;
    border: 1px solid var(--hd-pastel, #F5E1A4);
    border-radius: var(--hd-radius-sm);
}
.bpa-hd-deflect-title { margin: 0 0 .4rem; font-size: .85rem; font-weight: 600; color: #7A5B14; }
.bpa-hd-deflect-list { margin: 0; padding-left: 1.1rem; }
.bpa-hd-deflect-list a { color: var(--hd-blue); }

/* ---------- Attachments ---------- */
.bpa-hd-attachment-list { list-style: none; margin: .6rem 0 0; padding: 0; }
.bpa-hd-attachment {
    display: flex;
    align-items: center;
    justify-content: space-between;
    gap: .5rem;
    background: var(--hd-surface);
    border: 1px solid var(--hd-line);
    border-radius: var(--hd-radius-sm);
    padding: .4rem .7rem;
    margin-bottom: .4rem;
    font-size: .9rem;
}
.bpa-hd-attachment a { color: var(--hd-blue); text-decoration: none; }
.bpa-hd-attachment a:hover { text-decoration: underline; }
.bpa-hd-attachment-remove {
    background: none;
    border: none;
    color: var(--hd-red);
    font-size: 1.2rem;
    line-height: 1;
    cursor: pointer;
    padding: 0 .25rem;
}

/* ---------- Success card ---------- */
.bpa-hd-success-card {
    background: var(--hd-white);
    border: 1px solid var(--hd-line);
    border-radius: var(--hd-radius);
    box-shadow: var(--hd-shadow);
    padding: 2.5rem 2rem;
    text-align: center;
    max-width: 560px;
    margin: 1rem auto;
}
.bpa-hd-success-icon {
    width: 56px;
    height: 56px;
    margin: 0 auto 1rem;
    border-radius: 50%;
    background: var(--hd-red);
    color: #fff;
    font-size: 1.8rem;
    display: flex;
    align-items: center;
    justify-content: center;
}
.bpa-hd-success-ref { font-size: 1.1rem; margin: 0 0 .75rem; }
.bpa-hd-success-ref strong { color: var(--hd-red); letter-spacing: .03em; }
.bpa-hd-success-text { color: var(--hd-muted); margin: 0 0 1.5rem; }
.bpa-hd-success-actions { display: flex; gap: .75rem; justify-content: center; flex-wrap: wrap; }

/* ---------- Badges ---------- */
.bpa-hd-badge {
    display: inline-block;
    padding: .2rem .6rem;
    border-radius: 999px;
    font-size: .72rem;
    font-weight: 700;
    text-transform: uppercase;
    letter-spacing: .03em;
    line-height: 1.4;
    white-space: nowrap;
}
.bpa-hd-badge-lg { font-size: .8rem; padding: .35rem .85rem; }
.bpa-hd-badge-new      { background: #FDECEC; color: #A72B2A; } /* attention — dark red */
.bpa-hd-badge-open     { background: #E8EEF4; color: #00476B; } /* in progress — dark blue */
.bpa-hd-badge-pending  { background: #F7ECCF; color: #7A5B14; } /* waiting — warm gold */
.bpa-hd-badge-resolved { background: #E3F1E9; color: #117A4B; } /* done — green */
.bpa-hd-badge-closed   { background: #EFEDEA; color: #6E7176; } /* archived — neutral */

/* ---------- Ticket list ---------- */
.bpa-hd-ticket-list { list-style: none; margin: 0; padding: 0; }
.bpa-hd-ticket-row {
    display: flex;
    align-items: center;
    justify-content: space-between;
    gap: 1rem;
    flex-wrap: wrap;
    background: var(--hd-white);
    border: 1px solid var(--hd-line);
    border-radius: var(--hd-radius);
    padding: 1rem 1.15rem;
    margin-bottom: .65rem;
    cursor: pointer;
    box-shadow: var(--hd-shadow);
    transition: box-shadow .15s ease, transform .12s ease;
}
.bpa-hd-ticket-row:hover { box-shadow: var(--hd-shadow-hover); transform: translateY(-1px); }
.bpa-hd-ticket-row:focus-visible { outline: 3px solid rgba(0, 71, 107, .35); outline-offset: 2px; }
.bpa-hd-ticket-row-main { display: flex; align-items: center; gap: .75rem; min-width: 0; flex: 1; }
.bpa-hd-ticket-subject {
    font-weight: 600;
    color: var(--hd-blue);
    overflow: hidden;
    text-overflow: ellipsis;
    white-space: nowrap;
}
.bpa-hd-ticket-row-meta {
    display: flex;
    align-items: center;
    gap: 1rem;
    font-size: .8rem;
    color: var(--hd-muted);
}
.bpa-hd-ticket-ref { font-weight: 600; color: var(--hd-red); letter-spacing: .02em; }

/* ---------- Thread ---------- */
.bpa-hd-thread-header {
    display: flex;
    align-items: flex-start;
    justify-content: space-between;
    gap: 1rem;
    flex-wrap: wrap;
    border-bottom: 2px solid var(--hd-line);
    padding-bottom: 1rem;
    margin-bottom: 1.5rem;
}
.bpa-hd-thread-title { margin: 0 0 .4rem; color: var(--hd-blue); font-size: 1.5rem; }
.bpa-hd-thread-meta {
    display: flex;
    gap: 1rem;
    flex-wrap: wrap;
    font-size: .85rem;
    color: var(--hd-muted);
}

.bpa-hd-replies { display: flex; flex-direction: column; gap: 1rem; margin-bottom: 2rem; }
.bpa-hd-reply {
    border: 1px solid var(--hd-line);
    border-radius: var(--hd-radius);
    padding: 1rem 1.15rem;
    background: var(--hd-white);
}
.bpa-hd-reply-mine { background: var(--hd-surface); border-left: 4px solid var(--hd-blue); }
.bpa-hd-reply-staff { border-left: 4px solid var(--hd-red); }
.bpa-hd-reply-head {
    display: flex;
    justify-content: space-between;
    gap: 1rem;
    margin-bottom: .5rem;
    font-size: .85rem;
}
.bpa-hd-reply-author { font-weight: 700; color: var(--hd-blue); }
.bpa-hd-reply-date { color: var(--hd-muted); }
.bpa-hd-reply-body { white-space: pre-wrap; word-wrap: break-word; }

.bpa-hd-reply-box {
    background: var(--hd-white);
    border: 1px solid var(--hd-line);
    border-radius: var(--hd-radius);
    padding: 1.25rem;
    box-shadow: var(--hd-shadow);
}
.bpa-hd-closed-note {
    background: var(--hd-surface);
    border-radius: var(--hd-radius);
    padding: 1rem 1.25rem;
    color: var(--hd-muted);
    text-align: center;
}

/* ---------- Responsive ---------- */
@media (max-width: 860px) {
    .bpa-hd-layout { grid-template-columns: 1fr; }
    .bpa-hd-hero-title { font-size: 1.6rem; }
    .bpa-hd-page-title { font-size: 1.5rem; }
}
@media (max-width: 560px) {
    .bpa-hd { font-size: 15px; }
    .bpa-hd-search-form { flex-wrap: wrap; }
    .bpa-hd-search-form .bpa-hd-btn { width: 100%; }
    .bpa-hd-select,
    .bpa-hd-kb-controls .bpa-hd-select { max-width: 100%; }
    .bpa-hd-ticket-row-meta { width: 100%; }
    .bpa-hd-success-actions { flex-direction: column; }
}

/* ============================================================= *
 *  Unified app (v1.12.0): tabbed shell, BPA Buddy, gated teaser
 * ============================================================= */

/* Small button used inside Buddy result cards. */
.bpa-hd-btn-sm { padding: .375rem .75rem; font-size: .8125rem; }

/* ---- Tabbed shell ---- */
.bpa-hd-app-nav {
    display: flex;
    flex-wrap: wrap;
    gap: .25rem;
    border-bottom: 2px solid var(--hd-line);
    margin: 0 0 1.5rem;
}
.bpa-hd-app-tab {
    display: inline-flex;
    align-items: center;
    gap: .4rem;
    padding: .7rem 1rem;
    border: 0;
    border-bottom: 3px solid transparent;
    margin-bottom: -2px;
    background: transparent;
    color: var(--hd-muted);
    font-family: var(--hd-font-head);
    font-size: .95rem;
    font-weight: 600;
    cursor: pointer;
    border-radius: var(--hd-radius-sm) var(--hd-radius-sm) 0 0;
    transition: color .15s ease, background .15s ease, border-color .15s ease;
}
.bpa-hd-app-tab:hover { color: var(--hd-blue); background: var(--hd-surface); }
.bpa-hd-app-tab.is-active {
    color: var(--hd-blue);
    border-bottom-color: var(--hd-red);
}
.bpa-hd-app-tab-ic { font-size: 1.05rem; line-height: 1; }
@media (max-width: 640px) {
    .bpa-hd-app-tab-label { display: none; }
    .bpa-hd-app-tab { padding: .7rem .9rem; }
    .bpa-hd-app-tab-ic { font-size: 1.25rem; }
}
.bpa-hd-app-panel { animation: bpa-hd-fade .2s ease; }
@keyframes bpa-hd-fade { from { opacity: 0; } to { opacity: 1; } }

/* ---- Gated (logged-out) article teaser CTA ---- */
.bpa-hd-gated-cta {
    margin-top: 1.25rem;
    padding: 1.25rem 1.5rem;
    background: var(--hd-blue-soft);
    border: 1px solid var(--hd-line);
    border-radius: var(--hd-radius);
    text-align: center;
}
.bpa-hd-gated-text {
    margin: 0 0 .85rem;
    color: var(--hd-blue-dark);
    font-weight: 500;
}

/* ============================================================= *
 *  BPA Buddy chat (tab + floating widget)
 * ============================================================= */
.bpa-hd-buddy {
    display: flex;
    flex-direction: column;
    min-height: 320px;
}
.bpa-hd-buddy-tab .bpa-hd-buddy { max-width: 720px; }
.bpa-hd-buddy-log {
    flex: 1 1 auto;
    display: flex;
    flex-direction: column;
    gap: .75rem;
    padding: .5rem;
    overflow-y: auto;
}
.bpa-hd-buddy-tab .bpa-hd-buddy-log {
    max-height: 460px;
    border: 1px solid var(--hd-line);
    border-radius: var(--hd-radius);
    background: var(--hd-surface);
    padding: 1rem;
}
.bpa-hd-buddy-msg { display: flex; }
.bpa-hd-buddy-user { justify-content: flex-end; }
.bpa-hd-buddy-buddy { justify-content: flex-start; }
.bpa-hd-buddy-bubble {
    max-width: 85%;
    padding: .7rem .9rem;
    border-radius: 1rem;
    box-shadow: var(--hd-shadow);
    font-size: .92rem;
    line-height: 1.5;
}
.bpa-hd-buddy-user .bpa-hd-buddy-bubble {
    background: var(--hd-blue);
    color: var(--hd-white);
    border-bottom-right-radius: .25rem;
}
.bpa-hd-buddy-buddy .bpa-hd-buddy-bubble {
    background: var(--hd-white);
    color: var(--hd-ink);
    border: 1px solid var(--hd-line);
    border-bottom-left-radius: .25rem;
}
.bpa-hd-buddy-text { margin: 0; }
.bpa-hd-buddy-results {
    list-style: none;
    margin: .6rem 0 0;
    padding: 0;
    display: flex;
    flex-direction: column;
    gap: .4rem;
}
.bpa-hd-buddy-result a {
    display: block;
    padding: .55rem .7rem;
    background: var(--hd-surface);
    border: 1px solid var(--hd-line);
    border-radius: var(--hd-radius-sm);
    text-decoration: none;
    transition: background .15s ease, border-color .15s ease;
}
.bpa-hd-buddy-result a:hover { background: var(--hd-blue-soft); border-color: var(--hd-blue-medium); }
.bpa-hd-buddy-result-title {
    display: block;
    color: var(--hd-blue);
    font-weight: 600;
    font-size: .9rem;
}
.bpa-hd-buddy-result-snippet {
    display: block;
    color: var(--hd-muted);
    font-size: .82rem;
    margin-top: .15rem;
}
.bpa-hd-buddy-result-lock { float: right; opacity: .55; font-size: .8rem; }
.bpa-hd-buddy-escalate { margin-top: .7rem; }

/* Typing indicator */
.bpa-hd-buddy-typing { display: inline-flex; gap: .25rem; align-items: center; }
.bpa-hd-buddy-typing span {
    width: .45rem; height: .45rem; border-radius: 50%;
    background: var(--hd-muted); opacity: .5;
    animation: bpa-hd-bounce 1.2s infinite ease-in-out;
}
.bpa-hd-buddy-typing span:nth-child(2) { animation-delay: .15s; }
.bpa-hd-buddy-typing span:nth-child(3) { animation-delay: .3s; }
@keyframes bpa-hd-bounce { 0%, 80%, 100% { transform: translateY(0); opacity: .4; } 40% { transform: translateY(-.25rem); opacity: 1; } }

.bpa-hd-buddy-form {
    display: flex;
    gap: .5rem;
    margin-top: .75rem;
}
.bpa-hd-buddy-input {
    flex: 1 1 auto;
    padding: .6rem .8rem;
    border: 1px solid var(--hd-line);
    border-radius: var(--hd-radius-sm);
    font-family: var(--hd-font);
    font-size: .92rem;
}
.bpa-hd-buddy-input:focus { outline: 2px solid var(--hd-blue-medium); outline-offset: 1px; }

/* ---- Floating widget ---- */
.bpa-hd-buddy-widget { position: fixed; right: 20px; bottom: 20px; z-index: 99990; }
.bpa-hd-buddy-fab {
    width: 58px; height: 58px;
    border: 0;
    border-radius: 50%;
    background: var(--hd-red);
    color: var(--hd-white);
    font-size: 1.6rem;
    line-height: 1;
    cursor: pointer;
    box-shadow: var(--hd-shadow-hover);
    display: flex;
    align-items: center;
    justify-content: center;
    transition: transform .15s ease, background .15s ease;
}
.bpa-hd-buddy-fab:hover { background: var(--hd-red-dark); transform: translateY(-2px); }
.bpa-hd-buddy-window {
    position: absolute;
    right: 0;
    bottom: 72px;
    width: min(370px, calc(100vw - 40px));
    max-height: min(560px, calc(100vh - 120px));
    display: flex;
    flex-direction: column;
    background: var(--hd-white);
    border: 1px solid var(--hd-line);
    border-radius: var(--hd-radius);
    box-shadow: var(--hd-shadow-hover);
    overflow: hidden;
}
.bpa-hd-buddy-window-head {
    display: flex;
    align-items: center;
    justify-content: space-between;
    padding: .75rem 1rem;
    background: var(--hd-blue-dark);
    color: var(--hd-white);
}
.bpa-hd-buddy-window-title { font-family: var(--hd-font-head); font-weight: 600; }
.bpa-hd-buddy-close {
    border: 0; background: transparent; color: var(--hd-white);
    font-size: 1.4rem; line-height: 1; cursor: pointer; opacity: .85;
}
.bpa-hd-buddy-close:hover { opacity: 1; }
.bpa-hd-buddy-window .bpa-hd-buddy {
    padding: .75rem;
    min-height: 0;
    flex: 1 1 auto;
    overflow: hidden;
}
.bpa-hd-buddy-window .bpa-hd-buddy-log {
    max-height: 380px;
    background: var(--hd-surface);
    border-radius: var(--hd-radius-sm);
}